Integration between Planview and Azure DevOps

Integrating Adaptive Work with Azure DevOps (ADO) requires connecting the two systems so they can share information such as tasks, workflows, or project updates. Here’s a high-level guide to achieve this integration:


1. Understand the Integration Goals


Identify what you want to achieve with the integration:

• Sync tasks, work items, or statuses.

• Automate workflows between Adaptive Work and ADO.

• Provide visibility across both platforms.

• Consolidate reporting or analytics.


2. Integration Methods


Choose an integration approach based on your needs and technical capabilities:


a. Native Integration Tools (if available)


Check if Adaptive Work provides built-in support for Azure DevOps. Some platforms have connectors for ADO, which allow easy integration without custom development.


b. Use Third-Party Tools


Integration platforms like Zapier, Workato, or MuleSoft often support both Adaptive Work and ADO. These tools allow you to set up no-code or low-code workflows.


c. Develop a Custom Integration


If there’s no direct integration or third-party support, develop a custom solution using APIs.


3. Custom Integration Steps


a. Review API Documentation

• Adaptive Work API: Check its REST API or other programmatic interfaces.

• Azure DevOps API: Familiarize yourself with ADO’s REST API for accessing work items, projects, and pipelines.


b. Set Up Authentication

• Use OAuth or personal access tokens for API authentication.

• Ensure secure storage and access to these tokens.


c. Define Data Mapping


Map the fields between Adaptive Work and ADO, such as:

• Adaptive Work task → Azure DevOps work item.

• Status updates → State changes.

• Comments → Discussion threads.


d. Create a Synchronization Service


Build a middleware service (e.g., using Python, Node.js, or .NET) that:

1. Polls or listens to changes in Adaptive Work.

2. Calls the ADO API to update work items (or vice versa).

3. Handles bidirectional updates, if necessary.


e. Automate Triggered Workflows


For example:

• When a task is created in Adaptive Work, create a work item in ADO.

• When an ADO work item is updated, sync the status back to Adaptive Work.


f. Set Up Logging and Error Handling


Ensure you log synchronization activity and handle API errors gracefully.


4. Monitor and Maintain

• Periodically review the integration for performance and reliability.

• Update the integration when Adaptive Work or ADO APIs change.


Example with Azure Logic Apps


You can use Azure Logic Apps to integrate Adaptive Work and ADO:

1. Create a Logic App in Azure.

2. Use the Adaptive Work and ADO connectors or call their APIs directly.

3. Define workflows to automate sync operations.


Let me know if you’d like help with specific APIs, workflows, or examples!



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