To add a Windows firewall port exception:
- On the client operating system, go to Start>Run and type firewall.cpl. The Windows Firewall window opens.
- Click on the “Advanced Settings” link on the left pane. The Windows Firewall with Advanced security window opens.
- Click on the “Inbound Rules” option.
- On the left pane, click on “New rule”.
- Under “Rule Type” select the option “Port” and click next.
- Select “TCP”and “specific local ports” options.
- Key in the port number, the default port is TCP port 135.
- Click Next.
- Select the option “Allow the connection”.
- Click Next, do not change any option here and click Next again.
- Specify a name for this rule.
- Click Finish.
To add a program exception:
- On the client operating system, go to Start>Run and type firewall.cpl.
- Click on the “Advanced Settings” link on the left pane.
Windows Firewall with Advanced security UI opens up. - Click on the “Inbound Rules” option.
- On the left pane, click on “New rule”.
- Under “Rule Type” select the option “Program” and click next.
- Select the option “This Program path”.
- Browse to the Vproservice location [Default location for BESR:
C:\Program Files (x86)\Symantec\Backup Exec System Recovery\Agent\Vprosvc.exe” location. - Select the option “Allow the connection”.
- Click Next, do not change any option here and click Next again.
- Specify a name for this rule.
- Click Finish.